Forms

Customer Satisfaction Survey
Claim Number
Your Name
Address
Postcode
Email
To help us evaluate and improve or Customer Service Levels could you please complete the following questions by ticking one of the reply boxes:
Did our Manager keep the appointment made with you?	Yes No
Was our Manager courteous, polite and helpful?	Yes No
Did our Operatives keep their appointment with you?	Yes No
Were our Operatives courteous, polite and helpful?	Yes No
Were our Office Staff courteous, polite and helpful?	Yes No
Was the work continuous as far as possible?	Yes No
Was the work area left clean & tidy?	Yes No
Were all the works completed?	Yes No
How would you describe the standard of overall services?	ExcellentGoodSatisfactoryUnsatisfactory